Abstract:
Proliferation of digital devices amongst patrons implies that libraries are faced with the challenge of providing conducive study spaces to patrons. This study was therefore undertaken to establish effect of digital devices on noise levels in the Mzuzu University Library, and measures that have been taken to curb it. The study was anchored by the Technology Advancement Model. The mixed methodological design was used, and involved use of qualitative and quantitative techniques. Questionnaires were used to collect data from a sample of 110 students whilst an interview was conducted with 1 librarian responsible for managing service. SPSS was used to analyse quantitative data whilst qualitative data was presented by following order of the themes. Findings revealed that students owned a number of digital devices that included smartphones, laptops and AR/VR headsets which they deployed for a variety of uses. Findings further indicated that use of digital devices in the library have resulted in an upsurge in noise levels. Measures taken by students and library staff to tackle the problem have had limited success. The prevalence of mobile digital devices has resulted in high levels of noise in academic libraries. However, this has not diminished users’ desire for quiet study place. This paper, therefore, offers some insights of how libraries can combat the problem of noise to ensure that libraries remain attract to all groups of users. Besides transforming the way people do business and interact with others, digital devices have also negatively impacted people and society in form of increased road traffic accidents due to misuse. Promoting responsible use of digital devices in the library may have spillover effects in that library patrons may become more disciplined in their usage of the digital devices elsewhere thereby help eradicate the ills that have come about due to their wanton use. Some studies that have been done have pointed to a high prevalence rate of digital devices at Mzuzu University. However, none of them have investigated the impact the existing digital devices have had on noise levels in the library. This study is one of the first studies to be done on the topic not only at Mzuzu University but also academic libraries in Malawi. It is further hoped that action taken based on the recommendations made would lead to reduced noise levels in the library that will lead to creation of a conducive place for study.
